Terms of service
Terms of Service
Last updated: 5 January 2026
Overview
This website is operated by Só Soy. Throughout the site, the terms we, us, and our refer to Só Soy. Só Soy offers this website, including all information, tools, products, and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site or purchasing from us, you engage in our Services and agree to be bound by these Terms of Service, together with any additional terms, conditions, and policies referenced here or available by hyperlink. These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.
If you do not agree to all of the Terms of Service, you may not access the website or use any Services. Continued use of the website following any updates constitutes acceptance of those changes.
Our store is hosted on Shopify Inc, which provides us with the online e-commerce platform that allows us to sell our products and services.
1. Online Store Terms
By agreeing to these Terms, you confirm that you are at least the age of majority in your place of residence, or that you have given consent for any minor dependants to use this site under your supervision.
You may not use our products or Services for any unlawful or unauthorised purpose, nor may you violate any applicable laws, including intellectual property laws.
You must not transmit viruses, malware, or any code of a destructive nature.
Any breach of these Terms may result in immediate termination of your access to the Services.
2. General Conditions
We reserve the right to refuse service to anyone at any time for any lawful reason.
Content you submit, excluding payment information, may be transferred unencrypted across networks. Payment card information is always encrypted during transmission.
You may not reproduce, duplicate, copy, sell, resell, or exploit any part of the Services without our express written permission.
Headings are included for convenience only and do not affect interpretation.
3. Accuracy of Information
We do not guarantee that information on this site is accurate, complete, or current. Content is provided for general information only and should not be relied upon as the sole basis for decision making.
We reserve the right to modify site content at any time without obligation to update prior information.
4. Modifications to Services and Prices
Prices for products are subject to change without notice.
We may modify or discontinue any part of the Services at any time without notice and will not be liable for any resulting impact.
5. Products and Services
Certain products or services may be available exclusively online and may have limited quantities. Returns and exchanges are subject to our Returns Policy.
We make reasonable efforts to display product colours and images accurately but cannot guarantee display accuracy on all devices.
We reserve the right to limit sales by person, household, geographic area, or jurisdiction and to discontinue products at any time.
We do not guarantee that products or Services will meet individual expectations.
6. Billing and Account Information
We reserve the right to refuse or cancel orders, including those that appear to be placed by resellers or distributors.
You agree to provide current, complete, and accurate account and purchase information and to promptly update your details as needed.
7. Optional Tools
We may provide access to third party tools provided as is and as available, without warranties or guarantees.
Your use of optional tools is at your own risk and subject to the third party’s terms.
8. Third Party Links
Our Services may include links to third party websites. We are not responsible for the content, accuracy, or practices of third party sites.
Any issues with third party products or services should be directed to the relevant provider.
9. User Comments and Submissions
You grant us the right to use, edit, and publish any comments or submissions you provide, without obligation to compensate or respond.
You agree that your submissions will not violate any third party rights or contain unlawful, harmful, or malicious content.
10. Personal Information
Your submission of personal information is governed by our Privacy Policy.
11. Errors and Omissions
We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders if information is inaccurate, without prior notice.
12. Prohibited Uses
You are prohibited from using the site or its content for unlawful purposes, to infringe intellectual property rights, to harass or discriminate, to submit false information, to distribute malware, to collect personal data without consent, or to interfere with site security.
Violation of prohibited uses may result in termination of access.
13. Disclaimer of Warranties and Limitation of Liability
The Services and all products are provided as is and as available, without warranties of any kind.
To the fullest extent permitted by law, Só Soy shall not be liable for any direct or indirect losses arising from your use of the Services or products.
Nothing in these Terms limits liability where it cannot be excluded under applicable law.
14. Indemnification
You agree to indemnify and hold harmless Só Soy and its affiliates from any claim arising from your breach of these Terms or violation of any law or third party rights.
15. Severability
If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.
16. Termination
These Terms remain effective unless terminated by you or us. Obligations incurred prior to termination will survive.
17. Entire Agreement
These Terms and related policies constitute the entire agreement between you and Só Soy and supersede prior agreements or communications.
18. Governing Law
These Terms are governed by and construed in accordance with the laws of the United Kingdom.
19. Changes to Terms
We may update these Terms from time to time. Continued use of the Services after changes are posted constitutes acceptance.
20. Contact Information
Questions about these Terms should be sent to:
Email: hello@sosoy.co.uk
Address: Só Soy, 18 Meeting House Street, Unit 6 Taggarts Yard, Ballymoney, Northern Ireland, BT53 6JN, United Kingdom